Startimes customers who want to convert their Pay TV Decoder to FTA Decoder follow the Procedure below.
How to convert the Pay TV decoder to the FTA decoder.
1. Dial *858# on your Safaricom or Airtel line.
2. Choose option 6: Pay TV up to FTA.
3. Choose the type of decoder Option 1; Digital Decoder
4. Enter your smart card number. (Input the first 11 digits)
You will receive a pop-up message to confirm your application. Please pay Ksh 3400 by midnight of the same day, for your application to be processed.
Also, remember when you are using FTA decoder you can always pay to watch the International channels if you wish to access them.
Also, ensure you have Ksh. 2 as airtime and that you should dial within 3 minutes to complete the process.
Kindly note that Combo and dish decoders cannot be upgraded to FTA.
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