Home Safaricom Safaricom Fiber Package Prices and Everything You Should Know About Safaricom Fiber.

Safaricom Fiber Package Prices and Everything You Should Know About Safaricom Fiber.

Safaricom Fiber is an Internet service which allows you to have fast reliable and unlimited Internet at your home.The service is available in estates which have Safaricom Fiber Infrastructure.

How Much Safaricom Home Fiber costs. ( Safaricom Fiber Internet Package Prices)
Safaricom home fiber has 4 packages.They are priced as Follows.

1. Bronze Package.
Has speeds of 5Mbps and costs Ksh 2500 per Month.

2.Silver Package
Has speeds of 10Mbps and cost Ksh 3,499 per Month.

3.Gold Package.
Has speeds of 20Mbps and costs Ksh 4,999 per Month.

4. Platinum Package.
Has speeds of 40Mbps and costs Ksh 9,999 per Month.


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How to Access Safaricom Home Fiber.

  • Dial *400#
  • Choose Option 1 ( Get Safaricom Home Fiber)
  • Enter the Place you’re currently Living in e.g Nairobi
  • Enter your Estate Name
  • Enter your Nearest Landmark e.g Church, school, Hospital.
  • After you’ve filled the info a representative from Safaricom will contact you.
How to Pay Your Safaricom Home Fiber
  • Dial *855# from your Safaricom Line.
  • Enter your Safaricom Service Pin. (If you’ve forgotten your service pin Answer with 0)
  • Enter your Account number.
  • Confirm the Payment has been made from your Mpesa
  • You can also make the Payment at any Safaricom Shop using your account number
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How to Know if Safaricom Fiber is Available in your Area.( Safaricom Fiber Locations)
Send an email to FiberSalesGroup@Safaricom.co.ke or safaricomhome@Safaricom.co.ke.
In the email tell them your Location.
How Long Safaricom Fiber Installation and Activation Takes.
 
N/B: Installation is Free of Charge.
After you’ve paid the package fee Safaricom Fiber will be installed and activated within 24 hours.
You will be issued with a Safaricom router. Wifi username and Password will also be issued which will allow you to connect all your devices with wifi capabilities.
How to Change your Safaricom Fiber Password.
Call 400 to have your Password Changed
How to terminate Safaricom Fiber.
If you’re dissatisfied with Safaricom Home Fiber and want to terminate it do this.
  • Email safaricomhome@Safaricom.co.ke . Request them that you wish to terminate the Safaricom Fiber service.
  • Once the service is canceled a representative will be sent to your premise to collect the wifi router.
How to get Assistance concerning Safaricom Home Fiber. (Safaricom Fiber Customer Care)
  • Contact customer care by calling 400 from your Safaricom Line.
  • You can also call 0722